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Privacy Policy

Effective Date: July 2025

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1. Introduction

This Privacy Policy describes how Oak Advisory & Resolution Ltd ("we", "us", or "our") collects, uses, and safeguards your personal information when you use our website: www.oakadvisoryresolution.com.​

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2. What Data We Collect

We collect the following personal data when you contact us via the website:

Information you provide directly:

  • Name

  • Email address

  • Message content (via email or contact form)

Information collected automatically:

  • IP address

  • Browser and device information

  • Pages visited, session duration, and interaction data

 

3. How We Use Your Data

We use your data solely to respond to your enquiries and for internal record-keeping, as follows:

  •  To respond to enquiries

  • To analyse website performance

  • To ensure legal and operational compliance

Your data may be stored through Wix.com, our hosting provider. Wix stores your information on secure servers behind a firewall.

We do not sell or rent your information. If we share it, it’s only with trusted service providers, strictly when necessary and under confidentiality terms.

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4. Legal Basis for Processing

We process data based on:

  • We rely on legitimate interests to respond to enquiries and manage our business communications.

  • Where consent is required (e.g. non-essential cookies), it will be obtained explicitly.

 

5. Data Sharing

We do not share your personal data with third parties except as required by law. Some of our service providers (including Wix (website hosting) and Google (SEO tools)) may process personal data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses. Please refer to their respective privacy policies for more information.

 

6. Cookies

We use cookies for analytics and SEO purposes. A cookie banner is displayed to obtain your consent for non-essential cookies. You can manage your preferences at any time.

 

7. Data Retention

We retain enquiry data for up to 12 months to allow follow‑up communications and maintain appropriate business records, unless longer retention is required by law.

 

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability (where applicable)

  • Withdraw consent at any time (where processing is based on consent)

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You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

 

9. Withdrawing Consent

If you wish to withdraw your consent or request that we stop processing your data, please contact us at:

Email: enquiries@oakar.co.uk

 

10.Policy Updates

We reserve the right to modify this policy at any time. Updates will take effect upon posting to the website. If significant changes occur, we will highlight them on this page.

 

11.Contact Us

If you have any questions about this Privacy Policy or your data, please contact us via the email address provided.

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Oak Advisory & Resolution, a company incorporated in England and Wales with registered company number 16177427, is the data controller for the purpose of data protection law and can be contacted at enquiries@oakar.co.uk

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